Rental Agreement
RENTAL AGREEMENT
Before you click on the ‘accept’ button, carefully read the terms and conditions of this agreement. They may have changed since you last used these services.
TERMS & CONDITIONS
By clicking ‘accept’ at the lower part of the screen, you are agreeing to be bound by these terms and conditions. If you do not agree to all of the terms, click the ‘I do not accept’ button and you will not be permitted to rent. We reserve the right to change the terms of this agreement in the future and any changes will apply to the rental of any product.
These terms and conditions, regarding the Privacy Policy, are a legal agreement between the natural or legal person and CURATORZ AB a Dotterbolag of Subscription Lifestyle AB, with corporate offices at Kammarkargatan 27, 11160 Stockholm, SWEDEN, establishing terms and conditions under which you will submit information to, and leasing clothing and receive related services from, CURATORZ AB via our website at www.curatorz.se or www.curatorz.com
OUR SERVICES
This Agreement contains all the terms and conditions governing your rental from CURATORZ AB. No other terms or conditions shall have any force or effect. In case of inconsistency between the rules contained in this document and any of the documents referred here, rule the terms and conditions set forth in this document.
The Customer must be:
(a) Legally capable of entering into binding contracts;
(b) At least eighteen (18) years old.
The Terms of Use are governed by the Swedish law and it will be settled by the competent court of the Kingdom of Sweden. If any part of the Terms of Use are held unenforceable or in conflict with the applicable law, the validity of the remaining portions shall not be affected.
If you have any questions regarding these Terms of Use, please send us your request via email: info@curatorz.com
I. ACCEPTANCE OF TERMS OF USE
The site and its contents are the exclusive property of CURATORZ AB, the entities or people that authorized its usage.
At first, you will not need to register to navigate this website. However, to use the CURATORZ AB services, you will need to open an account. For more information, please read the CURATORZ AB Terms of Service or contact us at info@curatorz.com.
Please understand that if you do not respect the Terms of Service of the site, we may have to suspend or terminate your account.
CURATORZ AB is not required to pre-viewing, viewing, control or edit any content or materials made available through the site and we do not ensure that the site will meet any expectations or requirements that you have.
You assume sole and exclusive responsibility for the content you make available through the site. By agreeing to these terms, you agree to give CURATORZ AB the right to use your content in any part or area of the site or any other space managed by CURATORZ AB, including promotional and advertising campaigns. CURATORZ AB is not responsible for the content third parties may use.
CURATORZ AB does not ensure that any content presented on the site is completely free of involuntary errors of any type. CURATORZ AB is not responsible for the infrastructure of the site and cannot ensure that the website is available whenever you want to use. CURATORZ AB is not responsible for damages or losses that may result from, the use of the site, such as problems with the electronic systems, computer or telecommunications.
CURATORZ AB reserves the right to, without previous notice, suspend or discontinue the site for maintenance, repair, alteration or modernization operations, at any time.
Do not use or exploit the site for commercial or promotional purposes, in any way, except when authorized by CURATORZ AB. Customers cannot provide any content that promote services, offering money or any other type of compensation, by placing links of its pages to CURATORZ AB services and site.
II. CURATORZ AB SERVICE
1. SERVICE CONDITIONS
CURATORZ AB is a designer clothing leasing platform.
CURATORZ AB’s rental service is limited to a maximum of two (2) clothing styles per order, meaning a total of four (4) items.
The rental products are made available for a period of three (3) to seven (7) days. If the rental time period is exceeded, the customer will be subject to penalties.
2. REGISTRATION
Access the customer registration page and provide only true, accurate, complete and updated information. You must enter your email address or contact. You can change the data in your account, at any time.
You assume sole and exclusive responsibility for the confidentiality and security of your account information, especially your password.
3. PRODUCTS
All orders are subject to availability. In the absence or difficulty to supply, CURATORZ AB reserves the right to inform you of products with equal style, quality and price. You must confirm the new order. CURATORZ AB will refund you for unworn items.
The CURATORZ AB product catalogue is liable to change at any time. The characteristics of the products are as described at the time of the rental. All images found on the site are illustrative. Descriptions of the products do not assure conformity or suitability of a product for an exact purpose, neither must be free of any unintentionally errors.
The products listed in the catalogue are available for only for delivery in Sweden at this time. If you require delivery in another European country, please contact us at info@curatorz.com
The product pricing is as displayed at the time of the rental. The final price may vary according to the country of delivery, shipping costs and legal taxes.
Every clothing will be sent in one size. Please refer to the size chart or contact one of our representative at info@curatorz.com if you are unsure of a particular designer’s sizing. These items are sent to the customer with the purpose of offering a 100% fit satisfaction and that means that you should return the item in-within a 24 hour period. If the item labels are cut or appear to be worn, you will have to pay the full price of the rental.
4. ORDER
To proceed with any order you must complete the form and follow the rental process available on the page.
After you place the order, you will receive a confirmation email. However, this may not mean your order is accepted. Only the second email, with expected date of dispatch, product description and price, will ultimately confirm the order.
Each customer cannot make a new order, until the previous order has been returned. The customer cannot make alterations of the products, or he will have to pay the retail price from the altered item.
Items on the site are what is currently in our inventory and returned from other consumers. Visit the site daily, because items are put back into inventory after they have been inspected and clean. Orders can be placed at anytime and delivered between Same day and up to 48 hours.
5. CONTRACT FORMATION
The rental agreement between CURATORZ AB and the customer will only be formed when he received the order confirmation email, whether or not CURATORZ AB has already received the payment.
6. CANCELLATION: ORDER
The order can be cancelled up to three (3) days before the date of delivery indicated in the order confirmation email. The value of the order will be credited to the original payment method.
If the order cancellation is made within less than (3) days before the date of delivery, indicated in the order confirmation email, you will be refunded 50% of the orders value.
The remaining 50% will be credit to your CURATORZ AB account, for future rentals.
If the order is cancelled within three (3) or more days before the date of delivery, indicated in the order confirmation email, the customer will be refunded with the full value of the service.
7. AVAILABILITY AND DELIVERY
If the garments ordered are not available or are not delivered within the requested time, CURATORZ AB will inform you and suggest an alternative style in the same quality and price range. In this case, the customer can accept the suggestion, make a new request, or cancel the previous one. If the order is canceled before the order is shipped, the customer will receive a full refund to the chosen payment method.
8. PRICES
Prices (with VAT) include laundry, delivery and shipping costs. They are per unit and may vary depending on the type, model and label. The price of the required garment can be seen on the product detail page. CURATORZ AB may change prices with no impact on confirmed orders.
You are responsible for loss, destruction or damage to the garments, such as theft, fire, major stains or any other cause, other than minor damages. Minor damages are covered under the Insurance purchased at checkout. Please understand that if the product is returned with any kind of these irreversible damages, you must pay the full retail price according to our price list.
Under no circumstances are customers to attempt to clean any Garments themselves.
9. PAYMENT TERM
The order will only be charged when you make your reservation. The invoice will be emailed during the dispatch of the order.
CURATORZ AB will verify the address and credibility of the order.
10. DEPOSIT
In conformity with the obligations under these Terms of Use, and as guarantee, CURATORZ AB will be authorized to charge your credit card an amount equal to the retail price of the items ordered.
11. DELIVERY AND SHIPPING
After payment confirmation and availability of the required product, the dispatch of the order will be completed up to forty-eight (48) hours before the delivery date you selected. The dispatch of the order includes a pre-paid label with no extra charge.
The same prepaid label and delivery package should be kept and used to return the item.
Payment detail, such as time, cost and conditions of delivery depend on the type of payment you selected.
If you are not at the address of delivery on the requested day, you will have to contact CURATORZ AB to arrange a new delivery date. That may increase additional shipping costs. If you do not contact CURATORZ AB within forty-eight (48) hours from the attempted delivery, CURATORZ AB will consider your order cancelled. You will be charged of the total service value without any kind of refund.
12. RETURN
Returns after rental period
CURATORZ AB will send you a Return Form along with the garments, which you must fill in at the order return. You must check the various points listed in the Return Form and ensure that you have placed all the items in the prepaid label and delivery package.
The garments returned should be:
- In perfect condition without any irreversible damages.
- In the same condition they were delivered with the respective hangers, boxes, or other goods.
You are the sole responsible for any damage the products can suffer. In accordance to that, you have the legal obligation to make a prudent use of the products, while they are in your possession.
If you fail to this obligation, we have the right of action against you for compensation.
Fit Return Policy
When you order an item online, there's always a chance it might not fit so don’t worry. If this is the case, please return you WITHIN 24 hours of RECEIVING your item. Once you've FIT RETURN IT, use the return label and bag provided in the package and attach it to the return envelope and drop it off at the nearest post office. Once it arrives back to our warehouse, you will get a full refund.
If you are in the Stockholm area in a circumference of 100km, you can schedule a FIT RETURN' on the website and schedule a time and date to have it picked up. This must also be done within 24 hours of receiving the item.
(Please note that while the refund is immediately processed and issued, it may take 5-7 days for it to show up on your bank statement.)
13. PENALTIES
In case you fail to return the products on time, you shall immediately inform CURATORZ AB via email (info@curatorz.com). If such happens, you are liable to pay the following penalties:
• For every day your return is late you will be charged a 250kr late fee for each day after the 3rd day of your rental and 7th day accordingly. If you cannot make your scheduled return date/time reschedule or want to extended your rental, please contact one of our customer service team in order to avoid the late fees.
• If after the five (5) first days of the established return date the products have not been returned, legal consequences will be handled. Subsequently, you will be required to pay the full retail price of all garments ordered;
• If the products are not delivered one time on the settled date, your account may be suspended or canceled.
• If the products are returned with irreversible damage, you will have to pay the product´s full retail price.
14. RIGHTS TO FREE SETTLEMENT
You may cancel or amend the contract with CURATORZ AB within a maximum of fourteen (14) days after receiving the product by writing an email to info@curatorz.com. To accelerate the return process, you must, together with the aforementioned note, complete the Return Form available on your account, indicating the data and products on the order and the reason for the return.
This refers to:
- The time from which the products ordered are delivered;
- The time at which the products ordered are picked up;
- The date the products are not delivered by reasons attributed to the client, without added shipping costs.
When the item is exchanged or a new model delivered (within the first fifteen (15) hours) of the delivery day, CURATORZ AB will send you the new style. In this case, you will have to pay extra shipping costs. This will be considered a new contract.
III. FINAL PROVISIONS
1. INTELLECTUAL PROPERTY RIGHTS
You acknowledge that the site and all its contents, such as software, logo or symbols, are owned by CURATORZ AB or have been duly licensed.
You accept that intellectual property rights, that you must respect, protect the contents of this website.
CURATORZ AB will manage the design, layout and all other information on the site. CURATORZ AB may, at any time, update, modify or delete any content, services, features or options.
You are not authorized to modify, change, copy, sell or use any content of the site without the consent of CURATORZ AB.
The garments listed in the product catalogue belong to specific designers and CURATORZ AB is neither accountable nor holds any rights over them. You must respect their rules of usage as well as the limitations.
2. PERSONAL DATA
Your personal data will be processed taking into account the legal provisions in force and our privacy policy.
To access the CURATORZ AB services you must register with some personal information about yourself. Non-registered customers may also provide their personal data, in which case the present rules are also applied.
When you access CURATORZ AB services, you also will be required to provide valid credit card information or other payment information.
Your personal data will be processed and stored. CURATORZ AB uses that information to manage the contractual relationship with you. If you authorize it, CURATORZ AB also may use your information for marketing services, through communications that do not need your intervention.
Under applicable law, you have the right to access, correct and update your personal data without any costs. Therefore, you must contact the entity responsible for processing the data to the address: CURATORZ AB, Kammarkargatan 27, 11160 Stockholm SWEDEN.
CURATORZ AB adopted the appropriate security measures. However, CURATORZ AB must not be held responsible of unauthorized use of your personal data by third parties.
3. LINKS
CURATORZ AB may provide links to other entities. These entities are not owned, operated or controlled by CURATORZ AB, so CURATORZ AB is not responsible, for the content of these sites or the sites connected to them or therein, in any way.
Establishing links does not imply any relations between CURATORZ AB and the owner or manager of the web page to which the link refers. You are the sole responsible for using those links.
4. SAFETY
The CURATORZ AB does not ensure that the site will work uninterruptedly.
CURATORZ AB makes their best efforts to have an error free and continuously available site without dangerous elements to your computer. However, since CURATORZ AB cannot fully control the Internet’s flow of information, it cannot ensure that they do not contain any elements that may harm your computer.
CURATORZ AB may, at any time and without prior notice, take steps to ensure the security and quality of the site, including restricting or limiting access.
5. BREACH OF CONTRACT
If you do not comply with the rules includes in theses terms, or if you failed to fulfil any conditions of the CURATORZ AB service, you may have your account suspended or canceled.
If your account is suspended, CURATORZ AB has the right to determine which restrictions to access and use should be enforced. You will be informed about the reactivation of your account.
CURATORZ AB may cancel your account at any time, particularly if the situation is not remedied.
CURATORZ AB is not responsible, for any damage resulting from the suspension or cancellation of your registration.
CURATORZ AB can remove or ask you to delete, any content that you have made available through the site whenever they are clearly illegal, when requested by a third party indicating that it violates its rights or when it is determined by a competent authority. If requested, you should remove the content.
6. CANCELLATION: CUSTOMER ACCOUNT
You can cancel your account via email to info@curatorz.com. The cancellation of your account does not excuse you from being charged for unpaid fees for using the CURATORZ AB services.
7. LIABILITY
CURATORZ AB contractual liability is limited to the value of the product ordered. CURATORZ AB is not accountable for loss or any damages arising from failure, delay or defective performance.
CURATORZ AB is not liable for:
i. any inaccuracies of the information available on the site;
ii. damage caused by customers or third parties;
iii. failure of performance by the manufacturer/producer;
iv. failure or reduce execute in compliance with judicial or administrative authorities decisions;
v. the revocation or cancellation of orders from suppliers;
vi. the breach of laws and regulations by the customer location;
vii. failure of any kind of performance resulting from force majeure situations, such as situations that cannot be controlled (fires, energy cuts, explosions, natural disaster and others) As well as other uncontrollable situations, such as, acts attributable to manufacturers, suppliers and other distributors.
viii. damages, loss of profits, data or inability to use the site, as well as, loss of profits, difficulty to obtain replacement products.
8. COMMUNICATIONS AND NOTICES
CURATORZ AB will notify customers through account contact data. You must inform CURATORZ AB of any changes in that data. If you do not oppose, you may receive notifications via fax, SMS or email. The address stated in the account will be used for any lawsuit service.
9. SUSPENSION AND/OR TERMINATION OF CURATORZ AB SERVICE
At any time, CURATORZ AB can terminate or suspend the site or part of it. CURATORZ AB can also restrict, access to any part of the site.
The suspension or termination of the site or any portion does not entitle you to receive any kind of compensation from CURATORZ AB.
EXAMPLE OF COMMERCIAL TERMS
1. CUSTOMER SUPPORT SERVICE
CONTACT: +46709410874
2. PRICE LIST
Prices are valid until 6pm of the following business day of the order’s submission. CURATORZ AB may change those prices from that date on.
3. METHODS AND TERMS OF PAYMENT
The CURATORZ AB available payment method is Credit Card:
• You will be asked for a valid VISA Credit Card number;
• Payment will be charged after order confirmation;
• The requested credit card data ensure the reservation and payment of the rental service and will be treated in accordance with the terms set forth in the privacy police;
• The credit card data and the respective pre-authorization will be checked;
• The value of the order will only be charged when the order you placed is received.
4. SHIPPING COSTS
Unless expressly noticed, shipping costs are not included in the rental price.